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In this course, learners will learn about making person-centred accommodations when following infection prevention and control IPAC practices with residents living with dementia. Learners will apply a person-centred, strengths-based approach to scenarios including meeting a resident’s needs while they are in isolation, assisting a resident to stay in their isolation area, administering a nasal swab, and assisting a resident with effective hand-washing. (~30 minutes)

In this course, team members in clinical roles will learn about pain/distress assessment, different types of pain/distress, approaches to pain/distress management, myths about pain/distress, and responsibilities for communicating about residents’ pain/distress. (~20-25 minutes)

This course provides students and preceptors with knowledge and skills across a wide variety of topics related to a clinical student placement and the long-term care setting. (~7 hours)

WeCARE equips both leaders and team members in LTC with tools and skills to recognize when a colleague in the workplace is struggling with a mental health challenge, and to offer support in order to stop little problems from getting bigger. This self-directed eCourse includes a comprehensive resource toolkit with a guidebook, posters, fact sheets and checklists. (~40 minutes)

This course helps team members to respond in the most appropriate way to a question or comment from a resident or family member about the nature and purpose of a hospice palliative approach to care. (~ 20 minutes)

This course allows team members to initiate conversations to support residents or family members in mourning. It also shows team members how to respond in the most appropriate way to questions or comments from residents or family members about end-of-life issues. (~ 20 minutes)

This course shows team members how to use paraphrasing and empathy when responding to a resident or family member in difficult and/or emotionally charged conversations about end-of-life. (~ 20 minutes)

The CNL eLearning Series is now accredited through the Canadian Nurses Association (CNA). To receive 1 CNA credit towards your continuing professional development, complete all three CNL eLearning courses. Once you've completed them, enroll in this course to download your CNA accredited certificate of completion.

This course helps nurses to use effective communication techniques in a variety of contexts and with a variety of people (e.g., colleagues, residents, families, different departments, etc.). (~20 minutes)

This course helps nurses to use effective strategies for managing conflict in a variety of contexts and with a variety of people (e.g. colleagues, residents, families, different departments, etc.). (~20 minutes)

This course helps nurses recognize how they can demonstrate leadership in their day-to-day work. (~20 minutes)

An effective instructor and educator understands how adults learn. This course will allow learners (LTC educators) to: (1) recognize which adult learning principles apply to given training scenarios, (2) describe how to implement adult learning principles into training, and (3) explain how each adult learning principle promotes learning. (~ 45 minutes)

Environmental services (EVS) team members frequently interact with residents of long-term care homes. This short eLearning activity provides suggestions for responding to common situations EVS team members may come across. (~8-10 minutes)

This three-module course will facilitate an enhanced understanding of the fundamental health literacy best practices for engaging clients and families. (~60 minutes)

This course reviews the IPAC core concepts and practices that are essential for preventing and controlling infection. In this course, you will learn how micro-organisms cause infection, how they are transmitted, and how to prevent different types of transmission in an LTC home setting. (~30 minutes)

This course builds on the skills and knowledge gained in the first course in the IPAC eLearning series, Break the Chain of Transmission. Learners will apply their knowledge about infection transmission and prevention of infection transmission to scenarios about supporting residents while they are eating their meals. (~20 minutes)

This course builds on the skills and knowledge gained in the first course in the IPAC eLearning series, Break the Chain of Transmission. Learners will apply what they learned to scenarios about preventing infection transmission while on their way to and from a long-term care home. (~15 minutes)

This course builds on the skills and knowledge gained in the first course in the IPAC eLearning series, Break the Chain of Transmission. Learners will connect what they learned in the first course in the IPAC eLearning Series, Break the Chain of Transmission, to scenarios about administering medication in a long-term care home. (~20 minutes)

This course builds on the skills and knowledge gained in the first course in the IPAC eLearning series, Break the Chain of Transmission. Learners will connect what they learned in the first course in the IPAC eLearning Series, Break the Chain of Transmission, to scenarios about supporting residents with personal care, including peri-care, continence care, and using the toilet. (~20 minutes)

This course builds on the skills and knowledge gained in the first course in the IPAC eLearning series, Break the Chain of Transmission. Learners will connect what they learned in the first course in the IPAC eLearning Series, Break the Chain of Transmission, to scenarios about supporting residents with personal care, including bathing, dressing and grooming. (~20 minutes)

In this course, learners will learn about making person-centred accommodations when following infection prevention and control IPAC practices with residents living with dementia. Learners will apply a person-centred, strengths-based approach to scenarios including meeting a resident’s needs while they are in isolation, assisting a resident to stay in their isolation area, administering a nasal swab, and assisting a resident with effective hand-washing. (~30 minutes)

In this course, team members in clinical roles will learn about pain/distress assessment, different types of pain/distress, approaches to pain/distress management, myths about pain/distress, and responsibilities for communicating about residents’ pain/distress. (~20-25 minutes)

In this course, team members in non-clinical roles will learn about pain and distress so they know what to look out for and what to report to the clinical team. This course will equip non-clinical team members with the skills and confidence to recognize indicators of pain and distress. (~10-15 minutes)

In this course, team members in clinical roles will learn about fall risk factors, falls risk assessments, interventions and strategies for falls prevention, and strategies for communicating about falls prevention with residents, essential care partners, and other team members. (~20 minutes)

In this course, team members in non-clinical roles will learn appropriate awareness and corresponding actions to take to effectively prevent falls and keep residents safe. (~12 minutes)

In this course, team members will learn the importance of following protocol in situations of abuse or neglect to ensure the safety of residents. (~20 minutes)

In this course, team members in clinical roles will learn about skin risk factors, skin and wound care issues and assessments, practices for preventing skin breakdown and wounds, communicating about a skin and wound care plan, and staging of pressure injuries and skin tears. (~20 minutes)

In this course, team members in non-clinical roles will learn about skin risk factors and skin and wound care issues that are of particular concern in long-term care. They will become familiar with what to look out for and what to report to clinical team members. (~15 minutes)

This course is designed to enhance or develop team members’ knowledge on caring for residents living with dementia. The course introduces approaches and strategies to use while delivering personalized, quality care. The course includes interactive case scenarios that reflect the unique setting and context of care delivery in long-term care homes. (~30 minutes)

This course was designed to provide education and resources to support the use of person-centred language by managers and leaders working in Long-term Care. The course was developed in partnership with Behavioural Supports Ontario and McMaster University. (~ 55 minutes)

This course was designed to provide education and resources to support the use of Person-Centred Language by team members working in Long-term Care. The course was developed in partnership with Behavioural Supports Ontario and McMaster University. (~ 45 minutes)

This course provides students and preceptors with knowledge and skills across a wide variety of topics related to a clinical student placement and the long-term care setting. (~7 hours)

This course will help improve your understanding of polypharmacy in older people and provide you with an approach to deprescribing. You will learn how polypharmacy develops over time, as well as how to recognize and address common drug-induced symptoms and prescribing cascades. Throughout the module you will apply an approach for deprescribing to a fictional case. (~30 minutes)

Mealtime is a highlight of the day for many residents and critical for health (nutrition, safety, and social opportunity). This course will help you to safely support mealtime with residents. (~ 10 minutes)

This course focuses on safe body mechanics and safe work practice for lifts, transfers, and repositioning techniques to reduce injuries to both residents and team members in LTC. (~ 45 minutes)

Storycare focuses on creating opportunities within long term care for stories to be told, heard, and valued. The three elements of storycare are: storytelling, storylistening, and storykeeping. This is a flexible approach that can be used by staff, volunteers, family members, and residents. The core idea is that caring for a client in long term care includes caring for their story. Storycare draws on the power of personal life-experiences, traditional folktales, and imaginary narratives to make the language of Story an essential part of daily life. (~100 minutes)

Discover evidence-based tools to support yourself, residents, families and your team to work together. By acting on your desire to offer kindness, caring, and willingness to help, the tools and strategies offered in this course will help improve care experiences for yourself and others. (~ 2 hours)

Do you wish your long-term care team could better understand what you or your family member want or need? Your input is vital for care planning and delivery, and effectively communicating it can improve care experiences and outcomes for you, your family member, and care partners. (~30 minutes)

In this eLearning course, team members learn how to support family members who phone the long-term care home using The Huddle Tool. The goals are to efficiently and effectively share care information and respond to a family member’s situation or need with mutual respect, building stronger, more compassionate relationships. (~15 minutes)

This module enables teams to recognize and communicate responsive behaviours by using the Sensory Observation System (SOS) and SBAR techniques. Principles of team-based coordination for responsive behaviours include: objectivity, specificity and descriptiveness, risk assessment, self-reflection, strategizing, monitoring, debriefing and team competencies. Team members will learn how to apply this to common clinical scenarios and to transfer this learning to their daily practice setting. Anticipated outcomes include improved understanding and ability to reflect on a person-centered approach to care and enhanced information sharing and care coordination within the team. (~ 2.5 hours)