CEoL. Course 1. Communicating about Hospice Palliative Care

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Stopwatch iconTime to complete: Approximately 20 minutes

About This Course

CEoL Course 1, Communicating About Hospice Palliative Care, helps team members to respond in the most appropriate way to a question or comment from a resident or family member about the nature and purpose of a hospice palliative approach to care.

Team members will learn how to appropriately define palliative care, recognize palliative care myths and identify domain issues related to illness and bereavement. Anticipated outcomes include reduced confusion and misunderstanding of the nature and purpose of palliative care from team members, residents and loved ones.

You will receive a CLRI certificate for completing this course.

About the CEoL eLearning Series

It’s not easy or comfortable talking about end-of-life issues, but it’s important. Effective communication is crucial to understanding and meeting the needs of our residents and those who care about them.

The Communication at End-of-Life (CEoL) program provides LTC educators with tools for teaching palliative and end-of-life communication to team members, combining didactic, peer-to-peer, and scenario-based learning. All aspects of this program have previously only been available in person.

The eLearning version of CEoL allows all team members to dispel palliative care myths, learn how to recognize and accommodate the needs of those in mourning and to practice their end-of-life communication skills in three short, scenario-based courses:


CEoL is for all front-line LTC staff, including RNs, RPNs, NPs, PSWs, social workers, OT/PT, educators, dietitians, managers, spiritual care providers, care aides, volunteers, students, and anyone with an interest in communication at end-of-life.

These courses can:

  • Help all LTC team members develop and practice skills in communication at end-of-life
  • Serve as a refresher for those that have taken the in-person Ontario CLRI Communication at End-of-Life training
  • Augment any palliative care training previously taken by LTC team members (modules focus exclusively on the psychosocial aspects of palliative and end-of-life care)


We would like to thank the people who contributed to the development of content for these courses:
  • Ruth Richardson, Palliative Nurse Educator, Algonquin College
  • Michelle Jones, Coordinator, Education and Staff Development, City of Toronto
  • Ontario CLRI Supporting Diversity and Inclusion in Long-Term Care Advisory Group
  • GEVC Inc.