Time to complete: Approximately 55 minutes
About Person-Centred Language
Person-centred language (PCL) refers to using language that puts people first rather than the disease, symptoms or conditions that they may have. In long-term care (LTC) this means focusing on the strengths and abilities residents have, rather than their disabilities. By using person-centred language, we honour, respect and dignify people in our society by being thoughtful and building up strengths and abilities.
About the Course
This interactive eLearning course will show you how person-centered language can have a positive impact on communication and care and help to reduce stigma and discrimination.
Length: 55 minutes
Format: Three 15-minute modules (These modules are the same as those provided in the course Person-Centred Language: An Overview for Long-Term Care Team Members)
+ a final 10-minute module designed specifically for leaders and managers
Audience: Those in long-term care leadership roles including:
- Team Leads
- Directors of Care
- Directors of Nursing
- General Managers
- Assistant General Managers
Certificate of completion: Users will be able to download a certificate of completion after all the modules of the course have been finished. The certificate is issued by the Ontario CLRI, Behavioural Supports Ontario, and machealth. The certificate is available on the machealth site.
Are you a long-term care team member?
You may want to switch to Person-Centred Language: An Overview for Long-Term Care Team Members. This course contains the three 15-minute modules in Person-Centred Language: An Overview for Long-Term Care Team Leaders and Managers, but does not include the final 10-minute module designed for leaders and managers.
Click the button below to switch to Person-Centred Language: An Overview for Long-Term Care Team Members: