LTCO. Supporting Residents’ Mental Health and Wellness in Long-Term Care

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Stopwatch icon Time to complete: Approximately 20-25 minutes

About this Course

Supporting Residents’ Mental Health and Wellness in Long-Term Care is a self-paced, interactive orientation course that will equip or refresh long-term care team members on the knowledge and skills required to support residents.

All long-term care team members play a role in supporting the mental health and wellness of the people living in long-term care homes.

After taking this course, learners will be able to:

  • recognize indicators of mental illnesses or conditions that are common among older adults
  • understand the importance of using person-centred language when talking about mental health and mental illnesses
  • respond empathetically and appropriately to residents who are in distress
  • support residents’ mental health and wellness, as appropriate to their role
  • support residents living with mental illnesses, as appropriate to their role
  • explain which observations about a resident’s mental health and wellness should be reported to a clinical team member
  • explain which mental illnesses or conditions are common among older adults

About the Orientation eLearning series

The Orientation eLearning series, created by the Ontario CLRI at the RIA, provides education for new team members during orientation, and for existing team members during their annual training. These scenario-based and interactive eLearning courses ensure that learners have the knowledge and skills needed to assist the people they support and are in line with Ministry of Long-Term Care guidelines. They were developed using evidence-based best practices and adult education principles, in collaboration with subject matter experts and LTC leaders.


This course is for all long-term care team members.


This eLearning course, part of the Orientation course series, was developed in 2023 by the Ontario CLRI at the RIA with the generous support of Schlegel Villages. We would like to thank the people who contributed to the development and review of content for this course:

Sarah Allan, RSSW, Recreation Program Manager, Lakeland Long Term Care
Augustin James, Director of Clinical Services, Schlegel Villages
Melanie James, Director of Recreation & Support Services, Schlegel Villages
Elizabeth McCaughan, MSW, RSW, Social Worker, Trinity Village Care Centre, Lutheran Homes Kitchener-Waterloo
Tamara Noll, SSW, BHSc, Resident and Family Experience Coordinator, Creedan Valley Care Community, Sienna Senior Living

This course was developed in collaboration with an advisory panel of LTC team members: Abena Nyarko, Kaimei Rosemary Liu, Rosemarie Cruz, and Tara Seifried.


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