Time to complete: Approximately 20-25 minutes
About this Course
Supporting Residents’ Mental Health and Wellness in Long-Term Care is a self-paced, interactive orientation course that will equip or refresh long-term care team members on the knowledge and skills required to support residents.
All long-term care team members play a role in supporting the mental health and wellness of the people living in long-term care homes.
After taking this course, learners will be able to:
- recognize indicators of mental illnesses or conditions that are common among older adults
- understand the importance of using person-centred language when talking about mental health and mental illnesses
- respond empathetically and appropriately to residents who are in distress
- support residents’ mental health and wellness, as appropriate to their role
- support residents living with mental illnesses, as appropriate to their role
- explain which observations about a resident’s mental health and wellness should be reported to a clinical team member
- explain which mental illnesses or conditions are common among older adults
About the Orientation eLearning series
The Orientation eLearning series, created by the Ontario CLRI at the RIA, provides education for new team members during orientation, and for existing team members during their annual training. These scenario-based and interactive eLearning courses ensure that learners have the knowledge and skills needed to assist the people they support and are in line with Ministry of Long-Term Care guidelines. They were developed using evidence-based best practices and adult education principles, in collaboration with subject matter experts and LTC leaders.
This course is for all long-term care team members.
This eLearning course, part of the Orientation course series, was developed in 2023 by the Ontario CLRI at the RIA with the generous support of Schlegel Villages. We would like to thank the people who contributed to the development and review of content for this course:
Sarah Allan, RSSW, Recreation Program Manager, Lakeland Long Term Care
Augustin James, Director of Clinical Services, Schlegel Villages
Melanie James, Director of Recreation & Support Services, Schlegel Villages
Elizabeth McCaughan, MSW, RSW, Social Worker, Trinity Village Care Centre, Lutheran Homes Kitchener-Waterloo
Tamara Noll, SSW, BHSc, Resident and Family Experience Coordinator, Creedan Valley Care Community, Sienna Senior Living
This course was developed in collaboration with an advisory panel of LTC team members: Abena Nyarko, Kaimei Rosemary Liu, Rosemarie Cruz, and Tara Seifried.
Alzheimer’s Society. (n.d.). Delirium—Symptoms, diagnosis and treatment. https://www.alzheimers.org.uk/get-support/daily-living/delirium
Alzheimer’s Society. (2021). How to communicate with a person with dementia. Alzheimer’s Society. https://www.alzheimers.org.uk/about-dementia/symptoms-and-diagnosis/symptoms/how-to-communicate-dementia
CAMH Mental health and addiction 101 Series. Stigma. (n.d.). https://www.camhx.ca/Education/online_courses/MentalhHealth101Series/Stigma/story.html
Canadian Coalition for Seniors’ Mental Health. (2021). Canadian guidelines on prevention, assessment and treatment of depression among older adults. https://ccsmh.ca/wp-content/uploads/2021/06/CCSMH_Depression_Guidelines_FINAL_EN.pdf
Canadian Coalition for Seniors’ Mental Health. (2016). Delirium prevention and care with older adults. https://ccsmh.ca/wp-content/uploads/2016/09/A-Delirium-ENG-R3-1-FINAL.pdf
Canadian Institute for Health Information. (2022). Profile of residents in residential and hospital-based continuing care, 2021–2022. CIHI.
Canadian Mental Health Association. (2014). Myths about mental illnesses. https://ontario.cmha.ca/wp-content/uploads/2016/04/Myths-about-MI-NTNL-brochure-2014-web.pdf
Centre for Addiction and Mental Health. (n.d.). Words matter. Retrieved January 13, 2023, from https://www.camh.ca/-/media/files/words-matter-suicide-language-guide.pdf
Depression. (n.d.). CAMH. Retrieved June 28, 2022, from https://www.camh.ca/en/health-info/mental-illness-and-addiction-index/depression
Elliot, G., O’Neill, J., & Dempsey, M. (2016). Checklist for change. DementiAbility Enterprises Inc. https://dementiability.com/wp-content/uploads/2020/12/Checklist-Final-April-21-2016-FINAL-FINAL-THIS-IS-IT.pdf
Hoffman, E. (2017, July 28). The quiet power of empathic listening. Mental Health First Aid. https://www.mentalhealthfirstaid.org/2017/07/quiet-power-listening/
How to show empathy to patients—Even when you’re stressed. (n.d.). https://www.wolterskluwer.com/en/expert-insights/how-to-show-empathy-to-patients-even-when-youre-stressed
Kirmayer, L. J., Narasiah, L., Munoz, M., Rashid, M., Ryder, A. G., Guzder, J., Hassan, G., Rousseau, C., Pottie, K., & for the Canadian Collaboration for Immigrant and Refugee Health (CCIRH). (2011). Common mental health problems in immigrants and refugees: General approach in primary care. Canadian Medical Association Journal, 183(12), E959-E967. https://doi.org/10.1503/cmaj.090292
Know the warning signs. (n.d.). NAMI: National Alliance on Mental Illness. Retrieved December 4, 2022, from https://www.nami.org/About-Mental-Illness/Warning-Signs-and-Symptoms
MacCourt, P. (2008). Promoting seniors’ well-being: A Seniors’ mental health policy lens toolkit. British Columbia Psychogeriatric Association. https://www.mentalhealthcommission.ca/wp-content/uploads/drupal/Seniors_Seniors_Mental_Health_Policy_Lens_Toolkit_ENG_0_1.pdf
Mental Health Commission of Canada. (2020). Language matters. https://www.mentalhealthcommission.ca/wp-content/uploads/drupal/2020-08/language_matters_cheat_sheet_eng.pdf
National Alliance on Mental Illness (NAMI). (2018). Navigating a mental health crisis. https://www.nami.org/Support-Education/Publications-Reports/Guides/Navigating-a-Mental-Health-Crisis/Navigating-A-Mental-Health-Crisis
National Health Service. (2018, January 10). Communicating with someone with dementia. https://www.nhs.uk/conditions/dementia/communication-and-dementia/
Older adult mental health training-Prevention and de-escalation. (2019). [Video]. https://www.youtube.com/watch?v=xbfeL4YiF0A&list=PLrX6m5cvp8hCqBV-Sgha0MvmQPh-Sb1mR&index=2
Omiya, H. (n.d.). Calling in and calling out guide. Harvard Diversity Inclusion and Belonging. https://edib.harvard.edu/calling-and-calling-out-guide
Park, D. C., Lodi-Smith, J., Drew, L., Haber, S., Hebrank, A., Bischof, G. N., & Aamodt, W. (2014). The impact of sustained engagement on cognitive function in older adults: The Synapse Project. Psychological Science, 25(1), 103-112. https://doi.org/10.1177/0956797613499592
Rabheru, K., Cassidy, K.-L., Cassidy, B., & Conn, D. (2021). Mental health, cognitive resilience, and vitality. In I. Rootman, P. Edwards, M. Levasseur, & F. Grunberg (Eds.), Promoting the health of older adults: The Canadian experience (pp. 323-338). Canadian Scholars Press.
Schlegel-UW Research Institute for Aging & Murray Alzheimer Research and Education Program. (2020). Managing triggers. An inspirational guide for people living with dementia. Schlegel-UW Research Institute for Aging. https://the-ria.ca/wp-content/uploads/2018/11/BUFU_Managing-Triggers_eversion.pdf
Signs of suicide. (2018, September 10). Mental Health First Aid. https://www.mentalhealthfirstaid.org/external/2018/09/signs-of-suicide/
Singh, S., & Tsokas, M. (2020). Mental illness and dementia: Quick reference guide for non-clinical care providers. Regional Geriatric Program of Toronto. https://www.rgptoronto.ca/resource/mental-illness-and-dementia-quick-reference-guide/
Toronto Region Best Practice in LTC Initiative. (2007). Recognizing Delirium, Depression and Dementia. https://cgatoolkit.ca/Uploads/Documents/ThreeDcomparison.pdf
Wolitzky-Taylor, K. B., Castriotta, N., Lenze, E. J., Stanley, M. A., & Craske, M. G. (2010). Anxiety disorders in older adults: A comprehensive review. Depression and Anxiety, 27(2), 190-211. https://doi.org/10.1002/da.20653
World Health Organization. [WHO]. (2012). Risks to mental health: An overview of vulnerabilities and risk factors. WHO discussion paper. https://cdn.who.int/media/docs/default-source/mental-health/risks_to_mental_health_en_27_08_12.pdf?sfvrsn=44f5907d_10&download=true