LTCO. Preventing, Recognizing, and Reporting Abuse and Neglect in Long-Term Care

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Stopwatch icon Time to complete: Approximately 20 minutes

About this Course

Preventing, Recognizing, and Reporting Abuse and Neglect in Long-Term Care is a self-paced orientation course on abuse prevention that will equip or refresh long-term care team members on the knowledge and skills required to support residents.

Understanding how to prevent abuse and neglect is a critical skill for LTC team members as they care for residents from a position of power and trust. By taking this course, team members will learn the importance of following protocol in situations of abuse or neglect to ensure the safety of residents.

Learners will receive an Ontario CLRI certificate for completing this course.

About the Orientation eLearning series

The Orientation eLearning courses, created by the Ontario CLRI at the RIA, provide education for new team members during orientation, and for existing team members during their annual training. These scenario-based learning courses ensure that learners have the knowledge and skills needed to assist the people they support and are in line with Ministry of Long-Term Care guidelines. They were developed using evidence-based best practices and adult education principles, in collaboration with subject matter experts and LTC leaders.


This course is for long-term care team members, in both clinical and non-clinical roles.


This eLearning course, part of the Orientation course series, was developed by the Ontario CLRI at RIA in 2022 with the generous support of Schlegel Villages in collaboration with Elder Abuse Prevention Ontario. We would like to thank the people who contributed to the development and review of content for this course:

Subject Matter Experts 

Raeann Rideout, Director of Partnerships and Outreach, Elder Abuse Prevention Ontario 

Augustin James, Director of Clinical Services, Schlegel Villages 

Vanda Koukounakis, Vice President of Support Office Services, Schlegel Villages


This course was developed in collaboration with an advisory panel of LTC team members: Francillia St Marie, Kaimei Rosemary Liu, Patricia McKenna, and Shelley Taillon.


López, J., Pérez-Rojo, G., Noriega, C., & Velasco, C. (2021). Personal and work-related factors associated with good care for institutionalized older adults. International Journal of Environmental Research and Public Health, 18(2), 820.

Menio, D. A. (2020). Improving long-term care through abuse prevention and ethics training. Journal of Pastoral Care & Counseling: Advancing Theory and Professional Practice through Scholarly and Reflective Publications, 74(2), 147–149.

Nova Scotia College of Nursing. (2020). Professional boundaries and the nurse-client relationship. Nova Scotia College of Nursing.

What can I do if I see abuse in a long-term care home? (2021). Steps to Justice. Your Guide to Law in Ontario.

Yous, M.-L., Ploeg, J., Kaasalainen, S., & Martin, L. S. (2020). Healthcare professionals’ perceptions of P.I.E.C.E.S. education in supporting care delivery for older adults with responsive behaviours of dementia in acute care. Gerontology & Geriatrics Education, 41(1), 32–51.