LTCO. Respecting and Promoting Resident Rights in Long-Term Care

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Stopwatch icon Time to complete: Approximately 12-15 minutes

About this Course

Respecting and Promoting Resident Rights in Long-Term Care is a self-paced, interactive eLearning course that reviews the 29 resident rights defined in the Fixing Long-Term Care Act.

Everyone working in, volunteering in, or visiting long-term care homes plays a significant role in ensuring residents feel at home, are treated with kindness and respect, and receive the necessary support and services for their health and well-being.  Throughout this course, learners will immerse themselves in an interactive long-term care setting that incorporates real-life situations shared by Ontario LTC residents. 

Learners will receive an Ontario CLRI certificate for completing this course.

About the Orientation eLearning series

The Orientation eLearning series, created by the Ontario CLRI at the RIA, provides education for new team members during orientation, and for existing team members during their annual training. These scenario-based and interactive eLearning courses ensure that learners have the knowledge and skills needed to assist the people they support and are in line with Ministry of Long-Term Care guidelines. They were developed using evidence-based best practices and adult education principles, in collaboration with subject matter experts and LTC leaders.


This course is for long-term care team members, essential care partners, and volunteers.


This eLearning course, part of the Orientation course series, was developed in 2023 by the Ontario CLRI at the RIA with the generous support of Schlegel Villages and in collaboration with the Ontario Association of Residents’ Councils. We would like to thank the people who contributed to the development and review of content for this course:

Gale Ramsden, Perley Health
Jim Gilhuly, Sunnyside Home
Devora Greenspon, Extendicare Bayview
Stephanie Ventura,  Education and Community Engagement Manager, Ontario Association of Residents’ Councils
Vanda Koukounakis, VP Support Office Services, Schlegel Villages
Pam Wiebe, Quality Specialist, Schlegel Villages


Ontario Association of Residents’ Councils. (n.d.). Residents’ Bill of Rights. For Residents, By Residents. [includes the Residents’ Bill of Rights in multiple languages]